Privacy Policy

Overview

This Privacy Policy explains how Hartford Concrete Company (“we,” “our,” or “us”) collects, uses, and protects information when you visit concretecontractorhartford.com or contact us through this website. By using this site, you agree to the practices described below.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit the site.

Information You Provide

When you fill out a contact or estimate request form on this site, we collect the information you enter. This may include your name, phone number, email address, property address, and a description of your project. We use this information to respond to your inquiry and to schedule an on-site estimate if requested.

Automatically Collected Information

When you visit this site, standard web server logs and analytics tools may collect information such as your IP address, browser type, device type, referring URL, and pages visited. This data is used in aggregate to understand how visitors use the site and to improve its performance. We use Vercel Analytics for this purpose. We do not use this data to identify individual users.

Cookies

This site may use cookies or similar tracking technologies to support basic site functionality and analytics. A cookie is a small text file placed on your device by your browser. You can configure your browser to refuse cookies, though some features of the site may not function properly if you do. We do not use cookies to serve advertising or to track you across third-party websites.

How We Use Your Information

We use the information collected for the following purposes:

• To respond to estimate requests and contact form submissions.
• To schedule and coordinate on-site estimates and project consultations.
• To communicate with you about your project before, during, and after completion.
• To improve the performance and usability of this website.
• To comply with legal obligations if required.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

This site uses a small number of third-party services to deliver core functionality:

• Tally.so — our contact and estimate request form is powered by Tally. When you submit a form, your data is processed by Tally in accordance with their privacy policy, available at tally.so.
• Vercel— this site is hosted on Vercel, which collects server logs and performance data as part of hosting. Vercel's privacy policy is available at vercel.com/legal/privacy-policy.
• Google Maps — embedded maps on this site are served by Google. Google may collect data in accordance with their privacy policy, available at google.com/policies/privacy.

Data Retention

We retain contact form submissions and project-related communications for as long as they are relevant to an ongoing or potential business relationship, typically no longer than 3 years after the last interaction. You may request deletion of your data at any time by contacting us at the email address below.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to request access to the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information, subject to legal or contractual obligations.
• The right to opt out of any marketing communications from us.

To exercise any of these rights, contact us by email at quotes@concretecontractorhartford.com. We will respond within a reasonable time.

Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through this site, contact us so we can remove it.

Security

We take reasonable technical and organizational steps to protect the information collected through this site. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your data.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of this site after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy, or want to exercise your data rights, contact us at: